This week's cover, “Bedtime Stories,” by Bruce Eric Kaplan. https://t.co/KXNilCUARs pic.twitter.com/S36UHATjzO — The New Yorker (@NewYorker) June 3, 2019
“I always have a certain pile of books that never changes. I have to replace all of them at some point because they’ve gotten completely decrepit. Joan Didion, ‘The White Album.’ Ian
I believe in the Greenlight, the bookish future that year by year recedes before us. It eluded us then, but that's no matter—tomorrow we will read faster, buy a bigger
We're in dire need of a word for this pic.twitter.com/vrYdztS9fn — Vala Afshar (@ValaAfshar) January 1, 2017 This strikes me as a definition waiting for a word.
Omotenashi is the Japanese word for treating people the way you'd want to be treated, for a posture of customer service that builds long-term trust and loyalty. Found in an unexpected place, Seth