A surprising juxtaposition of the seventeenth century with classical times.
Dave Pell shares a remarkable story at Next Draft.
"Magennis ... was home alone Tuesday, Aug. 13 and called Comcast customer services to address a problem with his cable. He put his phone on speaker and placed it on a table, so he could take notes while he spoke. But when the customer services representative answered on the other end, Magennis was unable to get a word out." Customer services representative 800 miles away helps save life of man having a stroke. (Yup, I just featured a feel good story about a customer service call...)